Privacy Policy

Last updated: March 24, 2025
This Privacy Policy describes how SlymWear (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from slymwear.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us, such as messages through contact forms or support emails.

Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies").
Usage Data may include information about how you access and use our Site, device and browser information, your IP address, and other data related to your use of the Services.

Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, such as:

  • Shopify (our eCommerce platform)
  • Payment processors
  • Delivery and fulfillment partners
  • Advertising and marketing partners
  • Analytics platforms

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide the Services, including processing payments, fulfilling orders, sending confirmations, managing accounts, handling returns, and improving your shopping experience.
  • Marketing and Advertising: We may use your personal information to send marketing and promotional communications, including via email, and to tailor advertisements to you.
  • Security and Fraud Prevention: We use your personal information to detect and prevent fraud or misuse of our Site.
  • Communicating with You and Service Improvement: We use your personal information to provide support, respond to enquiries, and improve our Services.

Cookies
We use cookies and similar technologies to operate our Site, enhance performance, and provide relevant ads. For details about cookies used by Shopify, please refer to https://www.shopify.com/legal/cookies.
You can manage cookie preferences in your browser settings. Please note that disabling cookies may impact your ability to use certain features of the Site.

How We Disclose Personal Information
We may share your personal information with:

  • Vendors or third parties performing services on our behalf (payment processors, shipping providers, IT support)
  • Marketing and advertising platforms
  • Legal authorities, where required by law
  • Affiliates or corporate partners in connection with business operations or transactions
  • Other third parties with your consent

Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

Children's Data
Our Services are not intended for children under 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us personal data, please contact us.

Security and Retention of Your Information
We use reasonable security measures to protect your data. However, no online transmission is 100% secure.
We retain your personal data only as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights
Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Request data portability
  • Object to or restrict how we use your data
  • Withdraw consent where applicable
  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us using the details below.

International Users
Your personal information may be processed outside of your country. We apply legal safeguards for international data transfers where required.

Contact Information:
Address: V. Nageviciaus g. 3, LT-08237, Vilnius, Lithuania
Email: info@slymwear.com
Phone: +370 68041468
Contact: Contact us page
Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We do our best to reply to your e-mail within 1–2 business days.
Thank you for shopping with SlymWear